Couldn't find installable ISAM

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ACC97: Certain ISAM Drivers Not Appearing in Files Of Type Box   (Q171955)


            The information in this article applies to:


              Microsoft Access 97 



            Moderate: Requires basic macro, coding, and interoperability skills. 




            SYMPTOMS
            In Microsoft Access 97, you point to Get External Data on the File 
            menu and then Import, but one or more of the following applications 
            do not appear in the Files Of Type list box: 

              dBASE III 


              dBASE IV 


              dBASE V 


              Text Files 


              Microsoft Excel 


            However, if you rerun the Microsoft Office 97 or Microsoft Access 97 
            setup program, the ISAM drivers for the applications are checked as 
            installed. 


            CAUSE
            This behavior can be caused by invalid information in the Windows 
            registry, or by a missing or corrupted dynamic-link library (.dll) 
            file. 


            RESOLUTION
            To resolve this issue, use one of the following methods. 
            Method 1 
            You must uninstall (remove) and then reinstall the ISAM drivers so 
            that they can be reregistered properly. The following steps 
            demonstrate how to remove and then reinstall the dBASE, Text, and 
            Microsoft Excel drivers so that they will appear in the Files Of 
            Type list box: 

              Start the Microsoft Access 97 or the Microsoft Office 97 
              Professional Edition Setup program by double-clicking the 
              Add/Remove Programs Icon in Control Panel. 


              On the Install/Uninstall tab, select Microsoft Office 97, 
              Professional Edition or Microsoft Access 97 in the list of 
              applications, and then click Add/Remove. 


              When prompted, place your compact disc into the CD-Rom drive and 
              click OK. 

              NOTE: If you are running setup from a network, you will not need 
              to place the compact disc into the CD-ROM drive. 


              When the first screen of the Setup program appears, click 
              Add/Remove. 


              In the Options box, select Data Access, and then click Change 
              Option. 


              In the Data Access Options box, click Database Drivers, and then 
              click Change Option. 


              Click to clear the check box for each ISAM driver that does not 
              appear in the Files Of Type list box in Microsoft Access, click OK 
              twice, and then click Continue. 

              NOTE: If the check box for the ISAM driver is unavailable, click 
              Cancel three times, click Exit Setup twice, click OK to exit the 
              Setup Program, and proceed to Step 10. 


              Click Yes when asked if you want to remove the components. 


              After Setup has finished, click OK to the message that the Setup 
              program has completed successfully. 


              While the Add/Remove Program Properties dialog box is still open, 
              start Windows Explorer (or File Manager) and search for the 
              following file names: 


    File Name       Import/Export ISAM For
    --------------------------------------
    MSEXCL35.DLL    Microsoft Excel
    MSTEXT35.DLL    Text
    MSXBSE35.DLL    dBASE
              Rename the files. Close Windows Explorer. 


              Repeat steps 2-6 from the beginning of this section. 


              Click to select the check box for each ISAM driver that you want 
              to reinstall. 


              Click OK twice, and then click Continue. 


              When the Setup program has finished updating your system, click 
              OK. Close the Add/Remove Programs Properties box. 


              Return to Microsoft Access and on the File menu, point to Get 
              External Data, and then click Import. The additional ISAM drivers 
              should now appear in the list. 


            Method 2 
            Use the regsvr32.exe utility to manually re-register the ISAM of the 
            missing driver(s). See the following Knowledge Base article for a 
            list of ISAM file names to re-register: 
              Q155666 ACC: Troubleshoot "Couldn't Find Installable ISAM" Error 
            If, after you use either of these methods, the application that you 
            want to import from still does not appear in the list: 

              Rename the files described in Steps 10 and 11 in the "Resolution" 
              section. 


              Repeat Steps 1 through 3 in the "Resolution" section. 


              When the first screen of the Setup program appears, click 
              Reinstall. 


              When the Reinstall process has finished successfully, repeat step 
              16 in the "Resolution" section. 

              NOTE : If the application that you want to import from still does 
              not appear in the list, you will need to uninstall Microsoft 
              Access 97 or Microsoft Office 97 Professional Edition and then 
              reinstall the application. For information about how to 
              successfully uninstall and reinstall Microsoft Access 97 or 
              Microsoft Office 97 Professional Edition, please see the following 
              articles in the Microsoft Knowledge Base: 


                Q158658 OFF97: How to Completely Remove Microsoft Office 97 
                Q163997 ACC97: How to Completely Uninstall Microsoft Access 97 
            Additionally, this resolution may fail if the original installation 
            of Microsoft Office Standard had the SR-1 patch applied prior to the 
            installation of Microsoft Access. In this instance, applying the 
            SR-1 patch to Microsoft Access should resolve the issue. 

            For information about obtaining Microsoft Office 97 SR-1, please see 
            the following article in the Microsoft Knowledge Base: 
              Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1 


            MORE INFORMATION
            Steps to Reproduce Behavior 


              Start Microsoft Access 97 and open a new database. 


              On the File menu, point to Get External Data, and then click 
              Import. 


              In the Import box, click the Files Of Type list box. 

              The application that you want to import from does not appear in 
              the list. 


              Follow steps 2 through 6 in the "Resolution" section. 

              Note that the ISAM drivers appear to be selected. In some cases, 
              the word "INSTALLED" appears in the list where the file size 
              normally appears. 




            REFERENCES
            For information about installing the ISAMs included in the ValuPack, 
            please see the following article in the Microsoft Knowledge Base: 
              Q162226 ACC97: How to Remove Paradox, Lotus 1-2-3, and Exchange 
              ISAMs 


                  PublishedApr 8 1998 1:43PM Issue Typekbprb 
                  Last ModifedNov 15 2000 4:19PM Additional Query Wordscan't 1 2 
                  3 123 grey gray grayed greyed 
                  Keywordskbinterop 


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